Privacy Policy
Last updated: July 2026
Who we are
NuStar Group Limited ("we", "us", "our") is the data controller for personal data collected via this website. We are registered in England & Wales under company number 17328730, with our registered office at 6 Farm Road, Andover, Hampshire SP11 7AU. If you have questions, contact us at hello@nustargroup.co.uk or +44 303 330 0579.
What we collect
When you contact us via the enquiry form, we collect your name, company, email, phone number and message. We also collect standard server logs (IP address, user agent, request timestamps) for security and performance monitoring.
Why we collect it
To respond to your enquiry, deliver services you've engaged us for, meet our legal obligations, and protect the site from abuse. Our legal basis is your consent (enquiry forms) and our legitimate interests (security, service delivery).
How long we keep it
Enquiry data is retained for up to 24 months unless we enter into a commercial relationship, in which case we retain records for the duration of the engagement plus statutory retention periods (typically 6 years for UK financial records).
Sharing
We do not sell personal data. We share it only with vetted processors that host our infrastructure, deliver email on our behalf or provide analytics — each bound by data processing agreements.
Your rights
Under UK GDPR you have rights to access, correct, delete, restrict, port or object to processing of your personal data. To exercise these, email hello@nustargroup.co.uk.
Changes
We may update this policy from time to time. The "last updated" date at the top reflects the most recent revision.